SEND REQUEST ASSISTANCE

Complete the form below to send a request for assistance. An agent will get back to you as soon as possible.

Help?

Important

Describe your request carefully because through this information the MegaMTA staff will identify the type of request and will allow you to receive a faster response.

Response within 48 hours

Ticket assistance is a free tool that allows you to send reports and technical requests. According to the selected thematic area, the report is assigned to the competent staff, allowing to optimize the processing of the response.

Timetables

We remind you that our technical department responds to requests from Monday to Friday from 09:00 to 19:00.